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Internet Explorer Users

When the File Download window opens, click on [Run] to start the download. File Download - Security Warning

Once the download completes, click [Run] on the second window to begin using the software. File Download - Security Warning

 

Firefox Users

When the File Download window opens, click on [Save] to start the download.
File Download Save

Once the download completes, double click on the Support.exe file in the Download Window to begin running the software.
File Download Save

If the Download Window closed after the download completed, Go to Tools - Downloads to open the Window.
File Download Save